SERVICES
Retail Dimensions offers several levels of consulting services to retailers looking to select, implement or enhance a multi-store POS & Inventory Management software system:
Please use the navigation on the left to learn more about our services.
Project management on software system implementations Applying the proper project management methodology is one key to a smooth, efficient and successful software system implementation. Project roles, tasks, deadlines and communication loops must be defined and adhered to. Retail Dimensions staff has experience in managing multi-store retail system software implementations as well as a wide range of experience in managing large software development and implementation projects for middle market size companies.
System implementation assistance For Retailers or Retail software Value Added Resellers there may be a time when they have need for resources with a specific set of technical expertise or just an overflow resource pool to assist on an implementation. Along with software and database skills Retail Dimensions has access to a network of technical resources with expertise in Unix, Microsoft, Linux, networking, polling and POS hardware. Retail Dimensions can build the right team to assist with almost any aspect of a retail software implementation.
Design & development of custom software components Publisher software packages generally do a good job of the basic fundamentals of POS & inventory management. The core functionality has been designed in. However "off the shelf" software cannot possibly be all things to all retailers. A need may exist for an application that will make a distribution center more efficient by streamlining the fulfillment process or an application that will take orders through a web browser and pass them to the retail software for fulfillment, or perhaps a retailer has a large investment in a type of scanner their package won't support and through an add-on development they can be used preserving the retailers investment .Retailers are never short on ideas on how their software could be improved through add-ons. Retail Dimensions has a long history of building these add-on type applications and successfully integrating them to publisher software.
Software customizations Many retail software packages provide "hooks" within the software that will allow a programmer to make customizations that appear to become part of the core functionality of the product. The publisher provides these "hooks" because they know that each retailer may have a unique need that by implementing a very small customization to the core product may increase the retailers overall happiness and increase their ability to get the most out of the system. Retail Dimensions is happy to discuss any customization needs and specializes in thinking through many approaches to solving a problem to make sure the right solution is implemented.
Building integrations between disparate systems of data Retail software packages vary between publishers but most provide POS & inventory control management. Some choose to focus exclusively on solving those challenges and leave the development of other core business systems to other publishers. There is often a need for the retail system to be linked to and share data with an accounting system, a web site, shipping data, an ancillary system like a video rental package. Retail Dimensions specializes in providing simple or complex integrations between two or more different systems of data.
Assistance in retail software selections Inventory Control & Point of Sale coupled with effective analytical reporting are the key tools for a retailer to run and manage their business. Thinking of changing these systems out can be overwhelming. Retail Dimensions has the experience to help a retailer smoothly navigate this complex process from defining their specific requirements to finding the right publisher to negotiating the final contract.