The arrival of the World Wide Web in the early ‘90s marked the beginning of a period where confidence in technological advancements spread like a virus. Venture capital was plentiful. Internet-based companies were formed overnight. Stock prices soared. And then, with a blink of an eye, it was gone.
RDi founders Paul Duncan and Kurt Beeken were victims of the dot.com era. Both were working together at CTR Business Systems when the Internet boom ended and they parted ways. But, their paths crossed again in 2002.
At the time, there was tremendous change in the marketplace. Retail Pro was growing rapidly, but was very reliant on dealer partners to provide integrations and customizations for their customers. Most dealers were very skilled at sales, training and support of Retail Pro. Tailored software development, however, required a very different skill set.
Kurt and Paul sensed that Retail Pro and their retail partners desperately needed an additional source for e-commerce integration and customizations. They approached both Retail Pro and one of the company’s largest dealers to weigh their interest in having a development partner.
RDi was born from these two early meetings, with Retail Dimensions ultimately becoming a Retail Pro development partner. That’s when the real work began. By building strong relationships and delivering successful integration projects, RDi built credibility. Before long, the Retail Pro dealer network was convinced and began to introduce RDi as a viable option to a single source e-commerce provider.
From RDi’s reputation as the Retail Pro “go to partner” for open source, mid-market POS integration, the company has expanded greatly. Today, RDi is an e-commerce advisor to a wide range of specialty retailers. The company’s proven technical and market expertise simplifies the challenges of e-commerce and integration. By delivering new ways to connect retail businesses to more channels, RDi ultimately accelerates retail sales through POS and e-commerce software solutions.